Services for Victims

Part One (also above) | Part Two (Youtube)


We know that every day 4 Canadians are killed and 200 are injured as a result of impaired driving crashes. Thousands of Canadians are personally affected each year by impaired driving and MADD Canada provides support to the victims of this violent crime.

Victims’ Tributes

The on-line Victims’ Tributes was created out of MADD Canada’s commitment to, and respect for those whose lives have been forever changed as a result of impaired driving. These personalized tributes give victims of impaired driving both a voice and face to acknowledge the reality of their loss, and helps bring that reality to a society numbed by statistics.

Family and friends can set up a Memorial Tribute Fund in memory of their loved one which celebrates and commemorates their life. The Memorial Tribute Fund in memory of a loved one is a lasting way to commemorate the life of someone special while raising money to help fight impaired driving and support victims of this violent crime. Every donation you make can be directed to the Memorial Tribute Fund in memory of your loved one. For more information, click here or contact us at 1-800-665-6233.


Injury Resources

To assist the many victims injured as a result of impaired driving, MADD Canada has developed an Injury Resource Listings. This resource is a comprehensive listing of supportive agencies across Canada that will assist victims who are suffering from brain injuries, spinal cord injuries and physical disabilities. Click here to view the Injury Resource Listings.

Another comprehensive list of resources for injured victims can be found on the Web site.


MADD Canada’s Roadside Memorials

Victims of impaired driving may apply to have Roadside Memorials erected in memory of their loved ones. The Memorial Marker that is placed at roadside marks the site where an individual has been innocently killed because of drug or alcohol impairment on our highways. The placing of a Memorial Marker serves as a constant reminder of the life-altering/life-ending effects of this 100% preventable crime.

Currently, this program is only available in some areas of Canada. For more information on this program, please contact Gloria Appleby at or call 1-800-665-6233 #222.


Victim Survey

Would you like to receive more information? This victim survey is confidentially forwarded directly to Victim Services at the MADD Canada National Office.


Research Project on Coping with the Death of a Child

The loss of a child is one of the most difficult experiences a parent confronts. Researchers at York University, in cooperation with the University of Utrecht (the Netherlands), are investigating the immediate and long-term impact of the death of a child on the child’s parents. If you have suffered such a loss in the last 18 months, are currently not involved in psychotherapy or a self-help group and would like to assist with their research please contact Dr. Stephen Fleming, Department of Psychology, York University, 4700 Keele St., Toronto, ON, M3J 1P3 or email


Victim services training programs

Court monitoring

MADD Canada Court monitors are volunteers who attend court and keep track of impaired charges and how they are handled. This is done to encourage the justice system to recognize the seriousness of the crime and to sentence offenders accordingly. In many areas, MADD Canada provides court monitoring services.

MADD Canada offers free online training to volunteers who are available to attend court during the day and interested in doing court monitoring. To view the online course click on and browse the courses.

Victim Services Volunteer (VSV) training

Victim Services Volunteers (VSVs) offer support for victims of impaired driving. To be a VSV, there are 2 levels of training required.

Level I is a free online course available to all MADD Canada members. Although it is not a requirement of membership, we recommend that all members complete the course to increase their sensitivity and knowledge of victims’ issues.

To view the online training visit If you are not a member of a Chapter and there is no Chapter in your area but you are interested in supporting victims in your community please contact Gloria Appleby,, 1-800-665-6233, ext. 222.

Level II is an advanced face-to-face training course. Level I is a prerequisite and the candidate must meet all other screening requirements before being admitted.

Death Notification Training

Statistics show that the majority of deaths in Canada happen in health care institutions. As a result it is usually the staff of those institutions who notifies the next of kin of the deceased person.

However, police officers, clergy, victim support workers and emergency support workers, who are present at the scene or who visit the residence of the next of kin will deliver about a third of the death notifications in our society. Other professionals and volunteers who will be dealing with families in the aftermath of tragedy can also benefit from the training.

MADD Canada recognizes the importance of training professionals and volunteers who are required to provide a death notification to surviving family members. The goals of the training are:

  • To teach law enforcement officers, victim support workers, clergy and emergency services workers, how to compassionately notify a loved one that their relative has died.
  • To ensure that victims of impaired driving crashes (and all newly bereaved persons) begin their traumatic grief process with the best possible, most compassionate death notification.
  • Training can be provided in face-to-face workshops for groups or online for individuals or groups in remote areas.

Participants who have completed the Death Notification Training have raved about the quality and need for this training. They include police, EMS, Fire Services, and Victim Service Personnel.

"Being a police officer for 14 years, I have never received any form of training in death notification. This training was needed". (OPP Police Officer)

"Excellent, this training should be continued on a permanent basis. It should be mandatory for all emergency professionals". (EMS Worker)

To receive more information or a quote on the face-to-face program, contact Ardene Vicioso,, ext. 227. To register for online training go to Canadian Police Knowledge Network.

More Resources for Victims

“Our situation would have been even harder to handle without the support of MADD Canada,” says Carolyn Swinson, whose 25 year old son Rob was killed by an impaired driver in 1993. “They provide a unique kind of understanding and support – both emotional and legal – that is unequalled.”

MADD Canada offers a full range of free services to victims of impaired driving (victims are defined as anyone impacted by impaired driving). Read more.

MADD Canada has many informative publications for victims of impaired driving crimes. For example, there is a Resource Guide available for victims to locate the resources they need to help them deal with the criminal justice process and the various networks of services and programs. MADD Canada also recommends the We Care! booklets, a series of support brochures, and the Holiday and Hope brochure. Read more.

Honouring Our Spirit is a new MADD Canada victim services outreach program for First Nations and Métis victims of impaired driving.  Our program was developed in consultation with First Nations and Métis organizations across Alberta to be culturally sensitive and meet the specific needs of their communities. Read more.

Other publications are found in the Research Library.






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